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Some of the encrypted chat features that can help protect personal health information include encrypting text messages as well as allowing messages to be exchanged offline only after exchanging a privacy key. Encrypted chat also prevents you from using screen captures or sending images. Zoom offers everything from a basic free plan to an enterprise plan geared toward large businesses. Choose a plan based on what you need to get out of the service.
Free accounts — available in the Basic plan — allow you to host a meeting with three to participants for as long as 40 minutes. During the COVID pandemic, Zoom increased the length of time allowed for meetings under the free plan, but it appears that the free plan is back to a minute time cap, except for K—12 schools in select countries. Free Zoom accounts let you hold HD video and HD voice conferences, with the active speaker view and gallery view the one that resembles The Brady Bunch opening credits.
You can use virtual backgrounds, share your desktop, and use a personal meeting ID. Additionally, the free, Basic plan lets you create breakout rooms so that teams can split up and discuss separate topics. You can also record meetings, use the whiteboard features, and use Zoom on your choice of platform; Mac, Windows, Linux, iOS, and Android are all supported. If you need more than what the free plan offers, like the ability to add more participants or hold longer meetings, you might want to investigate the paid Zoom plans.
These are priced on a per-month, per-host basis, not per user. It includes all the Basic plan features; plus, your meetings can last up to 24 hours. The Pro plan also lets you manage users, including creating owner and admin roles to manage the account.
Admin controls include the ability to turn features like recording, encryption, and chat on and off. Pro users can run reports on how many users are in their meetings, how long meetings last, and other metrics. They can assign someone to schedule meetings for them and set up custom meeting IDs.
Small and medium-sized businesses may want to use Zoom Business. It includes all the Basic and Pro plan features, and it lets you include up to participants in your meetings. The Large Meetings add-on is also available for purchase. With the Business plan, not only do you get to customize your meeting ID, but you can also create a vanity URL for your Zoom meeting rooms.
You can use your company email domain to add users, and you can customize the branding in your meeting rooms and waiting rooms. This feature lets you view usage for all users on the entire account in a single place. And not only do you get cloud recording, but you also get cloud recording transcripts. Finally, Zoom Business includes dedicated phone support.
For large companies that want to use Zoom, the Enterprise plan should meet all their needs. In addition to all the features that come with the Basic, Pro, and Business plans, Zoom Enterprise lets you host meetings with up to participants, or more with the Large Meetings add-on. In addition to being able to record and transcribe meetings, you get unlimited cloud storage with Zoom Enterprise. Last but not least, Zoom provides you with a dedicated customer success manager for product support.
All of the paid plans let you add on features like webinars, audio plans that allow you to call out or add toll-free numbers, and additional cloud storage. Zoom also offers a Zoom Phone plan that lets you make secure calls from your computer. After the COVID pandemic hit, both companies and individuals gravitated to it for its ease of use.
Setting up an account is easy. Even though Zoom has had some security issues, there are things you can do to protect your meetings, like only giving the meeting URL to people who you want to attend and setting a password for your meeting room.
The Zoom for Healthcare plan is secure enough to use for telemedicine. The free, Basic Zoom plan has a lot to offer. As the use of Zoom grows, knowing how to use its features will help you run better meetings. If you take the time to set up the product now, joining and scheduling meetings will be much easier in the future. How to host a webinar on Zoom. How to connect Zoom to Calendly.
Collecting payments for webinars on Zoom. Hacks and tips to improve Zoom call quality. How to do breakout rooms in Zoom.
How to add Zoom to Google Calendar. How to charge for online yoga classes. How to prevent Zoombombing. How to hold a virtual town hall meeting. How to record a Zoom meeting. Zoom for nonprofits: Guidelines for getting started. How to charge for online Zoom classes. How to host a virtual holiday party for remote teams. Free Zoom virtual backgrounds.
Announcing our Zoom integration. Google Meet vs Zoom: How to pick the best videoconferencing platform. How to set up a Zoom meeting. As a general rule, staff meetings should not be recorded absent an articulated business purpose including as a reasonable accommodation that requires recording of the meeting.
Generally, you should not record a meeting if the same meeting would not be recorded if it occurred in person. If a staff meeting is going to be recorded, hosts should inform attendees that the meeting will be recorded in advance of the meeting and also offer attendees the opportunity to opt out of the meeting or to mute their audio and video if they object to the recording of their image or voice.
Please consider whether it is necessary to record the meeting. Bear in mind that the recording becomes a University record that must be stored and retained appropriately and may be subject to disclosure upon request e. If you have specific questions regarding employee disability accommodations in connection with use of Zoom, please consult UC Berkeley Disability Access and Compliance. We do not sell your personal data. Whether you are a business or a school or an individual user, we do not sell your data.
Your meetings are yours. We do not monitor them or even store them after your meeting is done unless we are requested to record and store them by the meeting host. We alert participants via both audio and video when they join meetings if the host is recording a meeting, and participants have the option to leave the meeting. We have robust and validated access controls to prevent unauthorized access to meeting recordings saved to the Zoom cloud.
Zoom collects only the user data that is required to provide you Zoom services. This includes technical and operational support and service improvement. Zoom also introduced a digital stop sign to alert people to bigger potential privacy exposures, in the form of a pop-up notification.
When entering a meeting that is being recorded or streamed live, a window will appear informing you of the meetings status and you'll first be required to consent to being recorded before you can proceed.
Regardless of the account owner's settings, the notices are displayed to all guests that join a meeting or live streaming session outside the account's organization. Read more: The best VPN services for By now, you're used to hearing it from the privacy-minded: Don't use Facebook to log in to other sites and software unless you want Facebook to have data on what you're doing. Fair enough. But what to do when Zoom gets caught sending some of your analytics data to Facebook -- whether or not you even have a Facebook account?
Courtesy of Facebook's Graph API, Zoom was telling Facebook whenever you opened the Zoom app, what phone or device you were using, and your phone carrier, location and a unique advertising identifier.
Motherboard also reported that Zoom had updated its iOS app so the app would stop sending certain data to Facebook. In a March blog post , Zoom addressed the issue, noting "our customers' privacy is incredibly important to us, and therefore we decided to remove the Facebook SDK in our iOS client and have reconfigured the feature so that users will still be able to log in with Facebook via their browser. As late as March , Zoom's privacy policy contained some breezy language about its relationship to third-party data crunchers, which gives one reason to question where else -- and to what extent -- that data was being shared or sold that we didn't know about.
We use these tools to help us improve your advertising experience such as serving advertisements on our behalf across the Internet, serving personalized ads on our website, and providing analytics services ," the policy said at the time. But at the end of March, Zoom updated its privacy policy. Retrieved March 23, Archived from the original on April 23, Retrieved April 13, Archived from the original on April 4, Retrieved April 15, March 22, Retrieved April 29, The DBT News.
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Zoom privacy risks: The video chat app could be sharing more information than you think - CNET.
Everything You Need to Know About Using Zoom
Zoom Rooms can also be set up to display upcoming meetings so employees are cognizant of when they need to start wrapping up, or when they can sit down in a drop-in meeting. Source: Zoom. Now you're set up to get started using Zoom. You can schedule a meeting using Zoom using your calendar client as explained and shown above , or you can schedule a meeting via the Zoom app. To do this, you can start a new meeting in the moment by clicking "New Meeting," or clicking "Schedule Meeting" to book a Zoom meeting for the future:.
Then, you can edit the details of your meeting -- for example, you can schedule a recurring meeting, set a meeting password, and choose which calendar you want to sync. Once you're in a Zoom meeting, you can use features like turning your video and microphone settings on and off, inviting other meeting participants, chatting with other meeting participants, recording the meeting, and sharing your screen.
Now that you understand the basics of Zoom, use these pro tips for getting the best possible experience. To address Zoom security issues, Zoom has outlined its security and privacy features. We've explained some of these privacy features below. Zoom bombing, or Zoombombing, occurs when an uninvited individual gains access to your Zoom meeting. They join the Zoom session with the intent to disrupt the meeting.
Luckily, Zoom bombing can be prevented by enabling Zoom's privacy settings. When you schedule a new meeting, under the Password section, click the checkbox next to Require meeting password. This allows you to type in a strong password that you can share with meeting participants.
Participants will be asked to enter the password to join the meeting. Those who don't have the password won't be able to join your meeting. The waiting room feature allows the meeting host to determine when participants can enter the meeting.
The meeting host can admit attendees one-by-one or all at once. When you're signed into Zoom, click the Schedule button to create a new meeting. Once your meeting has started, click the up arrow next to Share Screen, then click Advanced sharing options. Under Who can share? When you're in your meeting, click Manage Participants in the Zoom toolbar.
You should see your meeting participants listed on the right-hand side of the screen. In the bottom right-hand corner, click the More button and select Lock Meeting. This prevents any new participants from joining the meeting, even if they have the meeting password. Some of my favorites are adjusting my video preferences: Check "Touch up my appearance" to add a filter to your webcam so you don't need to put on makeup or shower before joining a Zoom Meeting from home we don't judge , and check "Turn off my video when joining a meeting" so your face doesn't inadvertently appear on a huge projector screen if you're joining an all-hands meeting this has, unfortunately, happened to me.
You can create a free Zoom account and from there you can create a new meeting, schedule one, join a meeting, share a screen, add contacts, and so on. You can sign up and download Zoom onto your computer using your work email if your system administrator has a Pro, Business, or Enterprise account. You'll then want to sync Zoom to your calendar so you can schedule Zoom meetings and invite remote participants to join. If you're setting up a Zoom Room, you'll need a computer to sync and run Zoom Meetings and a tablet for attendees to launch the Zoom Meetings.
You'll also need a mic, camera, and speaker, at least one HDTV monitors to display remote meeting participants, and an HDMI cable to share computer screens on a display, as well as an internet cable for your connection. You'll also need to download "Zoom Rooms for Conference Room" on the in-room computer and "Zoom Room Controller" for the tablet in the meeting room. You can then sync those rooms to your company's shared calendar so employees can see which meeting rooms are available.
Early in , concerns were raised about Zoom both in terms of security and problems with unwanted guests known as Zoombombers. The company made moves to counter these issues and reassure users about the importance of security and privacy.
This includes simple things like removing the meeting ID from the title bar of the call so if users share screenshots online the meeting isn't exposed to future abuse. The rise in prominence of Zoom lead the service to being abused by internet trolls and people with too much time on their hands.
Some individuals were hunting down public and insecure Zoom meetings and letting themselves in, then "bombing" other people on the call with graphic videos, pornography and other inappropriate content.
We wrote a guide on how to stop Zoombombing a while back and there are various ways you can prevent this from happening, including securing your calls, preventing screen sharing and even disabling video.
The team behind Zoom made improvements to secure your calls and keep them safe, and as far as we know, Zoombombing is no longer an issue. Zoom has been updated with security changes to reassure users. One of these has been the requirement for a password as default for Zoom meetings. This, combined with virtual waiting rooms , ensures that only those people who have been invited to the call are actually allowed in.
Zoom has made it easy to manage and secure your meetings when they're happening. There are a range of security tools you can now access with a couple of clicks including the ability to lock the meeting when it has started so no new people can join, remove current participants on the call, muting participants and disabling private chat too.
To access the Zoom security tools, you can simply click on the security button that appears in the window when the call is happening or hover over a participant to interact with them specifically - to remove them from the call for example.
It's now possible to report participants on the call who aren't welcome or are causing trouble. As well as removing them from the call, you can now send a report to the Zoom Trust and Safety team to handle misuse of the system. This will help block them from the service in future and interfering with other calls too.
In October , Zoom unveiled the public beta for OnZoom. It is described as an online events platform and marketplace that allows paid Zoom users to create, host, and monetise events such as fitness classes, concerts, stand-up or improv shows, or music lessons. When business owners, entrepreneurs, and organizations of all sizes had to find some way - any way - to stay the course and continue providing services to their customers, many turned to Zoom," Zoom explained.
Visit onzoom. In October , Zoom announced Zapps, or apps that both free and paid Zoom users will have access to within the Zoom platform. For example, you can use the Dropbox Zapp to share the document you've been working on, or you can put up a poll using the Slido Zapp, or you can pull up the Asana Zapp and do updates on team projects. The first of these Zapps will land by the end of Zoom plans to open the ability to offer a Zapp to more developers in the future.
Users will be able to search and add approved Zapps and integrate them directly into their Zoom accounts. Visit zoom. Zoom lets you create recurring meetings. You can set the call settings you want once and have them be in there every time you plan to meet, and you can join calls using the same URL each time. In the Zoom mobile app, just log in, click schedule, tap the Repeat option, and select a recurrence.
For more info on scheduling meetings in general and all of the meeting settings, see Zoom's FAQ on scheduling meetings. Zoom lets you record calls as videos. You do need permission to do so though. The meeting host will have to enable recordings in settings. It's worth checking your account settings to make sure recording is enabled before you get started. It's worth noting that Zoom admins can activate recording for everyone, for users or groups.
There's more guidance on recording settings here. In order to record a Zoom meeting, you must choose whether to use the local or cloud option. Local means you store the video file yourself on your computer or in another storage area. With Cloud, which is for paid subscribers only, Zoom stores the video for you in its cloud storage.
When you record a meeting and choose Record to the Cloud, the video, audio, and chat text is recorded in the Zoom cloud. When the Zoom call begins you should see an option to record on the bottom of the screen.
Clicking that then lets you record locally or in the cloud. If you don't see the option to record, check your settings in the web app under My Meeting Settings or have your account admin enable it. The recording files can be downloaded to a computer or streamed from a browser. During the meeting, you can also see which participants are recording the meeting and those on the meeting will also be told when the meeting is being recorded.
When the call is over Zoom will automatically convert the recording into a usable MP4 video file. It is possible to record Zoom meetings and calls on mobile too. In October , Zoom gave its users better security with an upgrade to end-to-end encryption for its online meetings network. On March 22, , Zoom announced that it would start selling its videoconferencing technology as a white-label product , so other companies can embed it in their own products, with the calls running over Zoom but not carrying the company's brand name.
In August , Zoom launched a new feature called Focus Mode. It is designed for use in digital classrooms and other educational settings. When active, the mode will hide participants' screens from each other though they can see each other's names while the host retains the ability to see everyone's camera stream or screen share.
The feature is available across all Zoom accounts, including free ones. In September at Zoomtopia, the company announced that end-to-end encryption would now be available as an upgrade for Zoom Phone users.
The company also announced Bring Your Own Key BYOK for users to manage their own encryption keys that Zoom cannot access or see , Verified Identity a multi-factor authentication feature working through Okta that allows users to confirm the identity of meeting participants , and Video Engagement Center for businesses to digitally interact with customers.
In October , the option to automatically generate closed captions in English for Zoom meetings was expanded to all accounts, including free ones. The feature had previously only been available for Premium users. In April , Zoom added a couple of new features, including gesture recognition, a virtual whiteboard, and Zoom IQ for sales. Since the start of the COVID pandemic, Zoom has been used by banks, schools, [50] universities, and government agencies around the world, [51] by the UK Parliament , [52] by healthcare professionals for telemedicine, [53] barbershops, [54] and ceremonies such as birthday parties, [55] funeral services, [56] and bar and bat mitzvah services.
Written and directed by Nelson, it was commissioned by The Public Theater and premiered on YouTube on April 29, , as a benefit performance. The New Yorker called it "the first great original play of quarantine". The play premiered on Zoom on July 25, It premiered on Shudder in July On July 3—4, , using Zoom Webinar, the International Association of Constitutional Law and Alma Mater Europaea organized the first "round-the-clock and round-the-globe" event that traveled through time zones, featuring 52 speakers from 28 countries.
The second episode featured an all-Black cast in a table read of an episode of Friends , hosted by Gabrielle Union and featuring Sterling K. Brown and Uzo Aduba. Zoom has been criticized for "security lapses and poor design choices" that have resulted in heightened scrutiny of its software.
It includes passwords by default, improved encryption, and a new security icon for meetings. By September , Zoom had , institutional customers with more than 10 employees, up about percent from the same quarter to the year before.
They were able to raise their annual revenue forecast by more than 30 percent after many of their free users converted to paid subscriptions. Zoom has been criticized for its privacy and corporate data sharing policies, as well as for enabling video hosts to potentially violate the privacy of those participating in their calls. In March , a Motherboard article found that the company's iOS app was sending device analytics data to Facebook on startup, regardless of whether a Facebook account was being used with the service, and without disclosing it to the user.
The company stated that the SDK was only collecting information on the user's device specifications such as model names and operating system versions in order to optimize its service and that it was not collecting personal information. Federal Court for illegally and secretly disclosing personal data to third parties including Facebook. In April , a Zoom information gathering feature was found that automatically sent user names and email addresses to LinkedIn , allowing some participants to surreptitiously access LinkedIn profile data about other users without their express consent.
In November , a security vulnerability was discovered that allowed a remote unauthenticated attacker to spoof UDP messages that allowed the attacker to remove attendees from meetings, spoof messages from users, or hijack shared screens. After receiving public criticism, Zoom removed the vulnerability and the hidden webserver to allow complete uninstallation. On April 20, , the New York Times reported that Dropbox engineers had traced Zoom's security vulnerabilities back over two years, pushing Zoom to address such issues more quickly, and paying top hackers to find problems with Zoom's software.
In the same article, the New York Times noted that security researchers have praised Zoom for improving its response times, and for quickly patching recent bugs and removing features that could have privacy risks. Those efforts include end-to-end encryption for all users, turning on meeting passwords by default, giving users the ability to choose which data centers calls are routed from, consulting with security experts, forming a CISO council, an improved bug bounty program, and working with third parties to help test security.
Yuan also stated that Zoom would be sharing a transparency report later in On 16 November , Zoom announced a new security feature to combat disruptions during a session. The new feature was said to be a default for all free and paid users and made available on the Zoom clients for Mac , PC, and Linux , as well as Zoom mobile apps. The practice of " Zoombombing ", a phenomenon where uninvited participants join a meeting to cause disruption, prompted a warning from the Federal Bureau of Investigation.
Zoom encrypts its public data streams, using TLS 1. Zoom initially claimed to use " end-to-end encryption " in its marketing materials, [] but later clarified it meant "from Zoom end point to Zoom end point" meaning effectively between Zoom servers and Zoom clients , which The Intercept described as misleading and "dishonest". In April , Citizen Lab researchers discovered that a single, server-generated AES key is being shared between all participants in ECB mode , which is deprecated due to its pattern-preserving characteristics of the ciphertext.
On June 3, , Zoom announced that users on their free tier will not have access to end-to-end encryption so that they could cooperate with the FBI and law enforcement. On September 7, , cryptography researcher Nadim Kobeissi accused Zoom's security team of failing to credit his open-source protocol analysis research software, Verifpal, with being instrumental during the design phase of Zoom's new encryption protocol, as described in their whitepaper published in June Kobeissi also linked to a tweet by Zoom security consultant Lea Kissner which he described as a public character assassination attempt issued in response to his repeated requests to have his work cited in the research paper published by Zoom.
Zoom admitted that some calls in early April and prior were mistakenly routed through servers in mainland China , prompting some governments and businesses to cease their usage of Zoom. An April Citizen Lab report warned that having much of Zoom's research and development in China could "open up Zoom to pressure from Chinese authorities".
Facebook and YouTube also joined Zoom in denying their platforms to the conference organizers. Professor Rabab Ibrahim Abdulhadi, one of the conference organizers, criticized Zoom, Facebook, and Google for allegedly censoring Palestinian voices. On December 18, , Zoom announced it would be issuing its first transparency report. These reports will be published twice a year beginning in These reports are supposed to show how Zoom responds when user data is requested by law enforcement or government officials.
Zoom states that it "only produces user data to governments in response to valid and lawful requests in accordance with our Government Requests Guide and relevant legal policies". The data gathered by Zoom is being sent to the United States. From Wikipedia, the free encyclopedia. Videoconferencing software.
This article is about the videoconferencing software. For the company that develops this software, see Zoom Video Communications. Android 5. Further information: Zoom Video Communications. Further information: Zoombombing. Archived from the original on November 3, Retrieved February 13, Archived from the original on June 26, Retrieved June 24, Archived from the original on April 6, Archived from the original on June 21, Retrieved April 21, The New York Times.
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